The Watson Family store opened in May of 2015, bringing 50+ years of flooring sales and installation experience with them.
Our goals then and now are the same.
- provide WORLD CLASS service
- offer TOP LINE products
- COMPETITIVE PRICING
- become the #1 FLOORING STORE in Rowlett
- establish a PROFESSIONAL STAFF
We are happy with our progress towards these goals but will not be satisfied until we have reached and exceeded all of them. Toward that end we have recently instituted two (2) new marketing programs:
- The DESIGN AUDIT: this will allow our staff to better understand your needs as it relates to flooring and to recommend the best product (s) to fit your situation.
- The NEIGHBORHOOD ADVISOR is a monthly newsletter going to all our customers and EADVISOR is emailed to each customer weekly. Both are educational/fun information which our customers enjoy.
This level of ongoing communication with our customers insures a solid long term relationship.